How MEDsys Supports Your Agency

How MEDsys Supports Your Agency

Are you receiving the Customer Support you need to run your Home Care business with your current software company?
Most Home Care agencies are unhappy with their current software due to poor experience with customer support. You have enough on your plate taking care of your clients and staff so running around and chasing the customer support you need to run your business occupies more time than you have. MEDsys ran a home care agency for 20+ years and our dedicated Customer Support Staff is made up of former Home Care agency managers so we have experienced it. MEDsys Customer support is available through our Call Center, Online Help Desk, and Live Instant Messaging. A Call Back Team is also available for After Hours support because at MEDsys we understand that issues may arise anytime in Home Care. All of our customers are an extension of our family and always receive quality assistance.

MEDsys’ 2018 Show and Conference Schedule

MEDsys Software will be exhibiting this year at the following shows and conferences,
TAHCH Winter Conference February 21st-22nd, San Antonio TX
PHA Annual Conference April 24th-26th, Pittsburgh PA
AAHC Conference Expo June 27th-28th, Scottsdale AZ
TAHCH Annual Meeting August 8th-9th, Frisco TX
HCBS Conference August 27th-30th, Baltimore MD
NAHC Annual Meeting and Expo October 15th-17th, Long Beach CA
PCA Annual Conference October 24th-26th, Orlando FL
More Information Coming Soon.

How Dashboards Can Help Manage Your Agency Better

MEDsys understands that running an agency is constantly busy, so you should be able to view what you need quickly and easily. MEDsys Dashboards can help by providing the information you need to do your job – right on your homepage!

Since we are 100% web based, Homepages are updated in real time and dashboards can be customized by position (user defined). Dashboards are compiled with different widgets of your choosing, including but not limited to no shows, open schedules, and pending clients. You can set Key Performance Indicators for any and all of your staff including your agency to view scorecards which tells you how your staff and agency are performing. Tracking compliance through our Human Resources widget is easier than ever, utilizing our traffic light approach provides you with a view of who is in compliance (green), compliance coming due (yellow) and staff that have expired credentials (red). View in real time your referrals by source, revenues by referral sources and revenue by program using colored bar or pie charts. Additionally,  you can view field based forms that either need your approval and/ or signature  Forms are organized by date and percentage of completion.

With the Staff Portal feature, each staff member is given their own unique dashboard as well. They will be able to view their current schedule, and upcoming schedules. As well as any compliance items that are coming due and are in need of completion.