MEDsys Software Solutions Approved as an Alternate EVV Solution by Ohio ODM

The Ohio Department of Medicaid has approved MEDsys Software Solutions, a leader in Home Care Software Solutions as an Alternate EVV Vendor.

Ohio Home Care provider agencies can now use the MEDsys EVV Solution integrated with our agency management software which is currently utilized by over 1,000 agencies across North America. MEDsys Software Solutions utilizes our extensive experience having owned and operated one of the largest Home Care agencies in Ohio. Continue reading “MEDsys Software Solutions Approved as an Alternate EVV Solution by Ohio ODM”

Home Care Software Can Boost Agency Performance

Employing the right home care management software will help you increase efficiencies and improve the patient experience. Your office team will appreciate an all-in-one system for real-time dashboards, scheduling, billing, payroll, and data management. Your caregivers will benefit from streamlined scheduling and access to patient information. And your clients will notice the difference when your caregivers can provide personalized care with ease. Continue reading “Home Care Software Can Boost Agency Performance”

How Homecare Management Software Improves Employee Retention

Caregiver turnover is one of the biggest problems plaguing home care agencies, and it’s only getting worse. In 2018, the caregiver turnover rate hit an all-time high of 82%, an increase of 15% from the previous year.

You want to create a work environment that both entices employees to stay and supports client retention. Training, mentorship, recognition, and employee feedback programs are essential elements of any caregiver retention program. A robust home care software and electronic visit verification (EVV) system will also help you arm your team with the tools they need to feel prepared and supported. Continue reading “How Homecare Management Software Improves Employee Retention”

MEDsys Tips – Email Security

In MEDsys, we provide you HIPAA and HITRUST compliant communication tools to manage your business internally and externally while protecting and securing information. In your day-to-day personal and work email use, it is important to familiarize with email security practices to identify issues that may lead to your account and other information being compromised. Here is a list of safety tips when sending or receiving emails:
  1. Don’t open an attachment unless you know who it is from & are expecting it.
  2. If you receive an attachment from someone you don’t know, don’t open it. Delete it immediately.
  3. Never give out your payment information over email.
  4. Change your passwords often and use strong passwords
  5. Use anti-virus software on your local machine, and make sure it’s kept up-to-date with the latest virus definitions.
  6. Hover your mouse over links before you click on them to see if the URL looks legitimate.
What are Phishing Emails?
Phishing is a type of online scam where criminals send an email that appears to be from a legitimate company and ask you to provide sensitive information. How to recognize phishing emails:
  1. Messages that contain threats to shut your account down
  2. Requests for personal information such as passwords or Social Security numbers
  3. Words like “Urgent” – false sense of urgency
  4. Forged email addresses
  5. Poor writing or bad grammar
If your email has been compromised or you notice any suspicious activity always contact your IT department first. If you do not have an IT department, be sure to change your passwords as soon as possible, block and delete suspicious emails, and update your anti-virus programs. If an email was sent from your address to others, be sure to alert those who received it that your account was hacked and not click or download unfamiliar links/files.