Whether it’s a natural disaster, international affair, or pandemic, you need home care software you can rely on to stay in touch with your staff, caregivers, clients, and their families.
Tracking High Priority Clients
It’s an essential business practice to have an emergency plan in place before disaster strikes. Always have a list of your highest priority clients to ensure responsive care delivery. Patient classification varies among agencies, but with MEDsys’ home care software, you can customize the application interface to your standards.
In the event of a contagious epidemic, tracking interactions with infected individuals is crucial to reduce the spread of disease. Monitor caregivers in the field, the clients they’ve cared for, and other staff they’ve encountered. You can also file an Infectious Contact Survey Report.
Home care agencies should have disaster recovery communication and HIPPA protocols at the ready. Our software can broadcast messages for natural disaster warnings in real-time. MEDsys private duty agency software also offers secure instant messaging.
Other features include:
- Message visibility controls
- Individual and group chats
- Alert customization by location, companies, franchises, and positions
Forms And Documentation
Emergencies require quick access to reports, notes, records, and invoices. Keep in contact with clients and their families via instant messaging and walk them through online documentation in real-time.
MEDsys’ web-based platform allows nurses and caregivers access to documents in the field, depending on your custom security permission, bringing essential paperwork to the client during an emergency. Online and offline access enables caregivers to document services anywhere, at anytime. Accessing available information during a crisis or disaster will keep you informed and your staff safe.
Create Emergency Teams
It’s a good practice to know where your team is at all times, especially during an emergency. Our software allows home care agencies to track caregiver availability by distance, even by proximity to a client.
Just like having emergency protocol, creating standby teams will ensure you know who is available to meet clients during a crisis. You’ll have a reliable approach to cover open shifts with efficiency. Request coverage and choose one of MEDsys’ communication platforms to send out emails or instant messages to selected individuals who will have to option to reply on the spot.